Terms of Service

By accessing, browsing, or using any portion of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy and any additional terms, policies, or guidelines incorporated by reference.

You represent and warrant that: (1) you are at least 18 years of age or the age of majority in your jurisdiction; (2) you have the legal capacity to enter into binding contracts; (3) you will comply with all applicable laws and regulations; (4) all information you provide is accurate, current, and complete.

If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and all references to "you" include both you individually and the organization.

Enterprise Technology Group provides custom software development, consulting services, technology solutions, and related professional services. Our Services may include but are not limited to:

• Custom web and mobile application development
• Enterprise software solutions and integrations
• Technology consulting and strategic planning
• Software licensing and maintenance agreements
• Cloud infrastructure and hosting services
• Technical support and professional services
• Training, documentation, and educational resources

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without prior notice or liability. We do not guarantee that our Services will be uninterrupted, error-free, secure, or meet your specific requirements.

Certain features of our Services may require you to create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account, whether authorized or not
• Notifying us immediately of any unauthorized access or security breach
• Ensuring all account information remains accurate and up-to-date
• Complying with all applicable laws and these Terms when using your account

We reserve the right to suspend, disable, or terminate your account at any time for any reason, including suspected violations of these Terms, fraudulent activity, or abuse of our Services. You may not transfer, sell, or share your account with others.

You agree NOT to use our Services to:

• Violate any applicable laws, regulations, or third-party rights
• Transmit malware, viruses, or malicious code
• Engage in hacking, unauthorized access, or security testing without permission
• Interfere with or disrupt the integrity or performance of our Services
• Attempt to reverse engineer, decompile, or extract source code
• Use automated systems (bots, scrapers, crawlers) without authorization
• Impersonate any person or entity or misrepresent your affiliation
• Collect or harvest personal information of other users
• Transmit spam, unsolicited communications, or fraudulent content
• Infringe upon intellectual property rights of others
• Engage in any illegal, harmful, or abusive conduct

Violations of this Acceptable Use Policy may result in immediate termination of your access, legal action, and reporting to law enforcement authorities.

5.1 Our Intellectual Property

All content, features, functionality, software, code, designs, graphics, logos, trademarks, service marks, and other materials provided through our Services (the "Content") are owned by Enterprise Technology Group or our licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use our Services for their intended purpose. You may not copy, modify, distribute, sell, lease, sublicense, or create derivative works from our Content without express written permission.

5.2 User-Generated Content

By submitting, posting, or transmitting any content through our Services ("User Content"), you grant us a worldwide, perpetual, irrevocable, royalty-free, transferable, sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, perform, and display such content in any media or format, for any purpose, including commercial purposes.

You represent and warrant that you own or have the necessary rights to all User Content and that such content does not violate any third-party rights or applicable laws.

5.3 Custom Development & Licensing

For custom software development services, intellectual property ownership and licensing terms will be specified in separate written agreements. Unless explicitly stated otherwise, all custom-developed software, code, and deliverables remain the property of Enterprise Technology Group until full payment is received and ownership transfer is documented.

6.1 Fees & Billing

Certain Services may require payment of fees. You agree to pay all applicable fees as described in our pricing, proposals, or service agreements. Fees are non-refundable unless explicitly stated otherwise or required by law.

• All fees are stated in U.S. Dollars unless otherwise specified
• Payment is due upon receipt of invoice unless alternative terms are agreed upon
• Late payments may incur interest charges of 1.5% per month or the maximum allowed by law
• We reserve the right to suspend Services for non-payment
• You are responsible for all taxes, duties, and government-imposed fees

6.2 Price Changes

We reserve the right to modify our pricing at any time. Price changes will not affect existing fixed-price contracts but may apply to subscription services upon renewal with 30 days' notice.

6.3 Refund Policy

All sales are final. Refunds are provided solely at our discretion or as required by applicable law. Custom development work, consulting services, and delivered software are generally non-refundable once work has commenced or deliverables have been provided.

By using our Services, you acknowledge and agree that we may collect, use, analyze, and monetize data derived from your use of our Services, including but not limited to:

• Usage patterns, behavior analytics, and interaction data
• Aggregated, anonymized, or de-identified data for research and product development
• Insights, trends, and statistical information derived from user activity
• Data profiles created by combining information from multiple sources

We retain all rights to use, sell, license, or otherwise monetize aggregated and anonymized data, even after termination of your account. This data may be shared with third parties, used for commercial purposes, or incorporated into our products and services without compensation to you.

We may also generate revenue through advertising, affiliate marketing, sponsored content, and partnerships with third-party services. Your use of our Services may contribute to these revenue streams.

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
• WARRANTIES THAT SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR VIRUS-FREE
• WARRANTIES REGARDING ACCURACY, RELIABILITY, OR COMPLETENESS OF CONTENT
• WARRANTIES THAT DEFECTS WILL BE CORRECTED OR THAT OUR SYSTEMS ARE FREE FROM BUGS
• WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE

We do not warrant that our Services will meet your requirements, achieve specific results, or be compatible with your systems. You assume all risk associated with using our Services.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ENTERPRISE TECHNOLOGY GROUP AND ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES.

This includes but is not limited to damages for:

• Loss of profits, revenue, business opportunities, or anticipated savings
• Loss of data, files, or content
• Business interruption or work stoppage
• Cost of procurement of substitute goods or services
• Reputational harm or loss of goodwill
• Any other commercial damages or losses

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE GREATER OF: (A) $100 USD, OR (B) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability will be limited to the fullest extent permitted by law.

You agree to indemnify, defend, and hold harmless Enterprise Technology Group, its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, expenses, fees (including reasonable attorneys' fees) arising out of or relating to:

• Your use or misuse of our Services
• Your violation of these Terms or applicable laws
• Your violation of any third-party rights, including intellectual property rights
• Any User Content you submit or transmit through our Services
• Your negligence, willful misconduct, or fraud
• Any disputes between you and other users

We reserve the right to assume exclusive defense and control of any matter subject to indemnification, at your expense. You will cooperate fully with our defense of such claims.

11.1 Informal Resolution

Before initiating any formal dispute resolution, you agree to contact us at legal@enterprisetecgroup.com to attempt informal resolution of any dispute. We will work in good faith to resolve disputes within 30 days.

11.2 Binding Arbitration

If informal resolution fails, you agree that any dispute, claim, or controversy arising out of or relating to these Terms or our Services shall be resolved exclusively through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

• Arbitration shall be conducted by a single arbitrator
• Location: New Mexico, United States (or mutually agreed location)
• The arbitrator's decision shall be final and binding
• Each party shall bear its own costs and fees unless awarded by arbitrator
• Class actions and jury trials are waived

11.3 Class Action Waiver

YOU AGREE THAT DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY. You waive any right to participate in class actions, class arbitrations, or representative proceedings. Claims may not be consolidated or joined with claims of other parties.

11.4 Exceptions

Notwithstanding the arbitration agreement, either party may seek equitable relief in court for infringement or misappropriation of intellectual property rights.

These Terms shall be governed by and construed in accordance with the laws of the State of New Mexico, United States, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

For any disputes not subject to arbitration, you consent to the exclusive jurisdiction and venue of the state and federal courts located in New Mexico.

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including but not limited to:

• Violation of these Terms
• Fraudulent, abusive, or illegal activity
• Non-payment of fees
• At our sole discretion for business reasons

Upon termination, your right to use the Services will immediately cease. Provisions regarding intellectual property, disclaimers, limitations of liability, indemnification, and dispute resolution shall survive termination.

You may terminate your account at any time by contacting us. Termination does not relieve you of obligations to pay outstanding fees or affect your obligations under these Terms that expressly survive termination.

We reserve the right to modify, amend, or update these Terms at any time without prior notice. Changes will be effective immediately upon posting the updated Terms on our website. The "Last Updated" date will reflect the most recent revision.

Your continued use of our Services after changes are posted constitutes your acceptance of the modified Terms. If you do not agree with the changes, you must immediately cease using our Services.

It is your responsibility to review these Terms periodically. We are not obligated to notify you of changes, though we may provide notice at our discretion.

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and Enterprise Technology Group regarding your use of our Services and supersede all prior agreements and understandings.

15.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Invalid provisions will be modified to the minimum extent necessary to make them valid and enforceable.

15.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Waivers must be in writing and signed by an authorized representative.

15.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms or any rights hereunder without restriction, including to affiliates or in connection with a merger, acquisition, or sale of assets.

15.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, government actions, or internet/telecommunications failures.

15.6 Third-Party Rights

These Terms do not confer any third-party beneficiary rights. No third party may enforce any provision of these Terms.

For questions about these Terms or our Services, please contact us:

17.1 AI Training & Development

You acknowledge and agree that we may use artificial intelligence, machine learning algorithms, and automated systems to improve our Services, develop new features, and enhance user experience. Your interactions with our Services, including but not limited to text inputs, queries, commands, preferences, and usage patterns, may be used to train, test, and improve our AI models and machine learning systems.

We reserve the right to use any data, content, or information you provide to develop, refine, and commercialize AI technologies, algorithms, and machine learning models without compensation to you. This includes using your data for:

• Training natural language processing and understanding systems
• Developing predictive analytics and recommendation engines
• Creating automated decision-making systems
• Building computer vision and pattern recognition capabilities
• Improving chatbots, virtual assistants, and automated support systems

17.2 AI-Generated Content

Our Services may utilize AI to generate, modify, or enhance content, recommendations, or outputs. AI-generated content is provided "as is" without warranties regarding accuracy, reliability, completeness, or fitness for any purpose. We are not responsible for errors, inaccuracies, biases, or unintended outputs produced by AI systems.

17.3 No Opt-Out for Data Processing

By using our Services, you consent to the processing of your data through AI and machine learning systems. This consent is irrevocable and continues even after account termination. If you do not agree to AI processing of your data, you must immediately discontinue use of our Services.

Certain features of our Services may collect, process, or store biometric information, including but not limited to:

• Facial recognition data and facial geometry scans
• Voiceprints and voice pattern analysis
• Fingerprint or palm print data
• Retina or iris scans
• Keystroke dynamics and typing patterns
• Gait analysis or behavioral biometrics

By using Services that incorporate biometric technologies, you explicitly consent to the collection, storage, use, and sharing of your biometric information. We may use biometric data for security purposes, identity verification, fraud prevention, personalization, analytics, and any other business purposes.

Biometric data may be retained for as long as necessary for business purposes and may be shared with third-party service providers, partners, affiliates, and government entities as required or permitted by law. We implement reasonable security measures but cannot guarantee absolute protection of biometric information.

YOU WAIVE ANY CLAIMS ARISING FROM THE COLLECTION, USE, OR DISCLOSURE OF BIOMETRIC DATA TO THE FULLEST EXTENT PERMITTED BY LAW.

19.1 Location Data Collection

We may collect precise and approximate location information through various means, including GPS, Wi-Fi, Bluetooth, cellular network data, IP addresses, device sensors, and user-provided location information. By using our Services, you consent to continuous collection and tracking of your location data, whether or not the application is actively in use.

Location data may be collected in real-time, stored indefinitely, and used for:

• Providing location-based services and personalized content
• Analytics, research, and product development
• Targeted advertising and marketing
• Security, fraud detection, and abuse prevention
• Compliance with legal obligations and law enforcement requests
• Creating location profiles and movement pattern analysis
• Sharing with third-party partners and affiliates

19.2 Background Location Tracking

We may collect location data continuously, even when our Services are running in the background or when you are not actively using the application. Disabling location services may limit functionality but may not completely prevent location tracking through other means such as IP addresses or Wi-Fi networks.

19.3 Location Data Monetization

We reserve the right to monetize, sell, license, or otherwise commercialize aggregated, de-identified, or anonymized location data to third parties, including advertisers, data brokers, researchers, and business partners, without compensation to you.

20.1 Call Recording

BY USING OUR SERVICES, YOU EXPRESSLY CONSENT TO THE RECORDING OF ALL TELEPHONE CALLS, VIDEO CONFERENCES, VOICE COMMUNICATIONS, AND AUDIO INTERACTIONS between you and Enterprise Technology Group, including customer support, sales inquiries, technical assistance, and any other communications.

Recordings may be used for quality assurance, training, legal compliance, dispute resolution, product improvement, and any other business purposes. Recordings may be retained indefinitely and shared with third parties, affiliates, service providers, and legal or regulatory authorities.

20.2 Screen Recording & Session Replay

We may record and analyze your screen activity, mouse movements, clicks, scrolling behavior, keystrokes (excluding password fields), and session interactions when you use our Services. This includes capturing screenshots, video recordings of your session, and detailed behavioral analytics.

Screen recordings and session replays are used for:

• User experience research and optimization
• Troubleshooting technical issues and debugging
• Security monitoring and fraud detection
• Employee training and quality assurance
• Product development and feature enhancement

20.3 No Additional Notice Required

These Terms constitute sufficient notice and consent for all recording activities. We are not obligated to provide additional warnings, notifications, or reminders that recording is taking place. Your continued use of our Services constitutes ongoing consent to all recording activities.

21.1 API Access & Restrictions

Access to our Application Programming Interfaces (APIs) is provided at our sole discretion and may be modified, suspended, or revoked at any time without notice. API users must:

• Comply with all rate limits, usage quotas, and technical restrictions
• Not circumvent, disable, or interfere with security features or access controls
• Not use APIs for competitive analysis, benchmarking, or reverse engineering
• Not sublicense, resell, or redistribute API access without written permission
• Maintain accurate developer registration information and credentials
• Implement proper error handling and respect retry-after headers

21.2 Data Rights for API Users

All data obtained through our APIs remains our property. You are granted only a limited, revocable license to access and use API data for approved purposes. We reserve all rights to data accessed through APIs, including the right to audit your usage, require data deletion, and terminate access for non-compliance.

21.3 Breaking Changes

We may introduce breaking changes, deprecate endpoints, modify response formats, or discontinue API functionality at any time without maintaining backward compatibility or providing migration periods. We have no obligation to support legacy API versions or provide advance notice of changes.

21.4 Developer Liability

Developers are solely responsible for all applications, integrations, and services built using our APIs. You indemnify us against all claims arising from your API usage, including security breaches, data misuse, or violations of third-party rights.

Our Services and related software, technology, and technical data may be subject to U.S. and international export control laws, including the U.S. Export Administration Regulations (EAR), International Traffic in Arms Regulations (ITAR), and economic sanctions programs administered by the Office of Foreign Assets Control (OFAC).

You represent, warrant, and agree that:

• You are not located in, under the control of, or a national or resident of any country subject to U.S. embargo or sanctions
• You are not listed on any U.S. government list of prohibited, sanctioned, or restricted parties (including SDN, Entity List, or Denied Persons List)
• You will not use our Services for any purposes prohibited by export laws, including nuclear, chemical, biological weapons, or missile technology applications
• You will not export, re-export, or transfer our Services or technology to prohibited destinations or persons
• You will comply with all applicable export control and sanctions regulations

We reserve the right to suspend or terminate Services immediately for users in sanctioned jurisdictions or for suspected export control violations, without refund or liability. You indemnify us against all claims, penalties, or losses arising from your violation of export control or sanctions laws.

23.1 Copyright Infringement Notifications

We respect intellectual property rights and respond to valid notices of copyright infringement under the Digital Millennium Copyright Act (DMCA). To submit a DMCA takedown notice, provide our designated Copyright Agent with:

• Physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to be infringed
• Identification of the allegedly infringing material and its location on our Services
• Contact information (address, telephone number, email address)
• Statement of good faith belief that use is not authorized
• Statement under penalty of perjury that the information is accurate and you are authorized to act

Copyright Agent: legal@enterprisetecgroup.com

23.2 Repeat Infringer Policy

We maintain a policy of terminating, in appropriate circumstances, accounts of users who are repeat infringers of intellectual property rights. We reserve the right to remove content and terminate accounts at our sole discretion, without notice or liability.

23.3 Counter-Notifications

If you believe content was removed in error, you may submit a DMCA counter-notification. False counter-notifications may subject you to liability for damages, attorney fees, and penalties under Section 512(f) of the DMCA.

23.4 No Obligation to Monitor

We have no obligation to monitor user content for copyright infringement and assume no liability for infringing materials uploaded by users. We do not warrant that our DMCA procedures will be error-free or timely.

"Enterprise Technology Group," our logos, service marks, and all related designations are trademarks owned by Enterprise Technology Group. You may not use our trademarks without prior written permission, except as necessary to describe our Services in a factual, non-misleading manner.

Prohibited trademark uses include:

• Using our marks in a way that suggests endorsement, sponsorship, or affiliation without authorization
• Incorporating our trademarks into your company name, product name, domain name, or social media handle
• Creating derivative marks or modified versions of our trademarks
• Using our marks in connection with illegal, harmful, or objectionable content
• Using our marks in a manner that causes confusion, mistake, or deception
• Registering our marks or confusingly similar marks as trademarks, domain names, or social media handles

Unauthorized use of our trademarks may result in legal action, account termination, and claims for damages, injunctive relief, and attorney fees. We aggressively enforce our trademark rights and monitor unauthorized usage.

All third-party trademarks referenced in our Services are the property of their respective owners. Reference to third-party marks does not imply endorsement, sponsorship, or affiliation.

We may offer beta, pilot, limited release, experimental, or early access features (collectively, "Beta Features") that are clearly designated as such. Beta Features are provided on an "as is" and "as available" basis with NO WARRANTIES OR GUARANTEES WHATSOEVER.

By using Beta Features, you acknowledge and agree that:

• Beta Features may contain bugs, errors, defects, or harmful components
• Beta Features may be incomplete, unreliable, or subject to frequent changes
• Beta Features may be discontinued, modified, or never released publicly at any time without notice
• Data loss, corruption, or incompatibility may occur when using Beta Features
• Beta Features may not be suitable for production environments or critical applications
• We have no obligation to provide support, maintenance, updates, or bug fixes for Beta Features
• Beta Features may have different or additional terms that you must accept to participate

YOU ASSUME ALL RISKS ASSOCIATED WITH BETA FEATURES. We disclaim all liability for damages, losses, or issues arising from Beta Feature usage. We may collect additional telemetry, analytics, and feedback data from Beta Feature users.

Beta Feature access may be subject to additional restrictions, including confidentiality obligations, usage limits, geographic restrictions, or eligibility criteria. We may terminate your Beta Feature access at any time for any reason.

UNLESS EXPLICITLY STATED IN A SEPARATE WRITTEN SERVICE LEVEL AGREEMENT (SLA), WE DO NOT GUARANTEE ANY SPECIFIC UPTIME, AVAILABILITY, PERFORMANCE, RESPONSE TIME, OR RELIABILITY FOR OUR SERVICES.

We make no commitments regarding:

• Service availability or uptime percentages
• Response times for support requests or incident resolution
• Processing speeds, throughput, or performance metrics
• Data backup frequency or retention periods
• Disaster recovery time objectives (RTO) or recovery point objectives (RPO)

For enterprise customers with executed SLAs, the terms of such agreements shall govern. SLA commitments apply only to the specific services and conditions explicitly covered in the written SLA. Exclusions from SLA coverage include:

• Scheduled maintenance and emergency maintenance
• Issues caused by third-party services, networks, or infrastructure
• User error, misconfiguration, or unauthorized modifications
• Force majeure events and circumstances beyond our control
• DDoS attacks, security incidents, or malicious activities
• Beta Features and experimental services

SLA credits or remedies, if any, represent your sole and exclusive remedy for SLA failures. SLA credits do not constitute refunds and have no cash value. Claiming SLA credits requires timely notification and verification according to SLA procedures.

27.1 Scheduled Maintenance

We reserve the right to perform scheduled maintenance, upgrades, updates, and system modifications at any time, which may result in temporary unavailability of Services. We may, but are not obligated to, provide advance notice of scheduled maintenance. Maintenance windows may be extended beyond announced durations if necessary.

27.2 Emergency Maintenance

We may perform emergency maintenance at any time without advance notice to address security vulnerabilities, critical bugs, performance issues, or operational emergencies. Emergency maintenance takes priority over availability commitments.

27.3 Unplanned Downtime

Our Services may experience unplanned downtime, outages, degraded performance, or service interruptions due to various causes including but not limited to:

• Hardware failures, software bugs, or system errors
• Network issues, connectivity problems, or infrastructure failures
• Third-party service disruptions or cloud provider outages
• Cyber attacks, security incidents, or DDoS attacks
• Power failures, natural disasters, or force majeure events
• Capacity issues, traffic spikes, or resource exhaustion

WE ARE NOT LIABLE FOR ANY DOWNTIME, OUTAGES, DATA LOSS, OR BUSINESS INTERRUPTIONS ARISING FROM MAINTENANCE OR SERVICE UNAVAILABILITY. No refunds, credits, or compensation will be provided for downtime unless explicitly required by a written SLA.

27.4 Data Backup Responsibilities

YOU ARE SOLELY RESPONSIBLE FOR BACKING UP YOUR DATA. We recommend maintaining independent backups of all critical data. We do not guarantee data preservation during maintenance, migrations, or service interruptions.

All users must adhere to our Community Standards and Code of Conduct. Prohibited conduct includes:

• Harassment, bullying, threats, or intimidation of other users or our personnel
• Hate speech, discrimination, or promotion of violence based on protected characteristics
• Sexual harassment, explicit content, or sexually suggestive material involving minors
• Impersonation of individuals, organizations, or our employees
• Sharing of false information, deepfakes, or manipulated media intended to deceive
• Doxxing, sharing private information, or violating others' privacy
• Coordinated inauthentic behavior, astroturfing, or manipulation campaigns
• Encouraging or glorifying self-harm, suicide, eating disorders, or dangerous activities
• Promoting illegal activities, regulated goods, or dangerous organizations
• Spam, repetitive messaging, or unsolicited commercial communications

We reserve the right to determine, in our sole discretion, what constitutes a violation of Community Standards. Enforcement actions may include:

• Content removal or suppression
• Warning notifications or account restrictions
• Temporary or permanent account suspension
• Bans from specific features or services
• Reporting to law enforcement authorities
• Legal action for severe violations

Enforcement decisions are final and not subject to appeal unless explicitly stated. We have no obligation to investigate reports, provide explanations for enforcement actions, or restore removed content or suspended accounts.

You may not engage in any activity that abuses, exploits, or misuses our Services, infrastructure, or resources. Prohibited platform abuse includes:

• Creating multiple accounts to evade restrictions, bans, or rate limits
• Selling, trading, or transferring accounts or account credentials
• Using our Services for cryptomining, distributed computing, or resource-intensive tasks without authorization
• Implementing techniques to bypass paywalls, access controls, or usage limits
• Exploiting bugs, vulnerabilities, or unintended features for gain or advantage
• Launching attacks, penetration testing, or security research without written permission
• Using our platform as a staging ground for attacks on third-party systems
• Hosting, distributing, or facilitating distribution of malware or phishing content
• Engaging in click fraud, impression fraud, or ad fraud schemes
• Manipulating metrics, rankings, algorithms, or recommendation systems
• Creating fake accounts, bots, or automated systems to artificially inflate engagement

PLATFORM ABUSE VIOLATIONS MAY RESULT IN IMMEDIATE ACCOUNT TERMINATION, PERMANENT BANS, LEGAL ACTION, AND REPORTING TO LAW ENFORCEMENT. We actively monitor for abuse patterns and employ fraud detection systems.

You are liable for all damages, costs, and losses we incur from your platform abuse, including infrastructure costs, investigation expenses, legal fees, and remediation costs. We may pursue recovery of damages through legal proceedings, debt collection, or other means.

We employ automated systems, algorithms, and artificial intelligence to make decisions that may significantly affect your use of our Services. Automated decision-making may be used for:

• Account verification, approval, or rejection
• Content moderation and removal decisions
• Fraud detection and prevention
• Risk assessment and security threat identification
• Pricing, billing, and credit decisions
• Service access, restrictions, or account limitations
• Personalization, recommendations, and content ranking
• Support ticket prioritization and routing
• Compliance screening and sanctions monitoring

BY USING OUR SERVICES, YOU CONSENT TO AUTOMATED DECISION-MAKING AND WAIVE ANY RIGHT TO HUMAN REVIEW IN MOST CIRCUMSTANCES. Automated decisions are generally final and not subject to appeal or manual review.

You acknowledge that:

• Automated systems may produce errors, false positives, or biased outcomes
• We do not guarantee accuracy, fairness, or explainability of automated decisions
• We have no obligation to disclose the logic, criteria, or data used in automated decisions
• Requesting human review may be denied or subject to fees and delays
• Automated decisions may be irreversible even if later determined to be incorrect

WE DISCLAIM ALL LIABILITY FOR HARM, LOSSES, OR DAMAGES ARISING FROM AUTOMATED DECISION-MAKING, INCLUDING WRONGFUL ACCOUNT SUSPENSIONS, CONTENT REMOVAL ERRORS, OR ALGORITHMIC BIAS.

31.1 Consent to Communications

BY PROVIDING YOUR EMAIL ADDRESS, PHONE NUMBER, OR OTHER CONTACT INFORMATION, YOU EXPRESSLY CONSENT TO RECEIVE COMMUNICATIONS FROM US via email, SMS text messages, phone calls, push notifications, and other electronic means. This includes:

• Transactional messages (account notifications, security alerts, receipts)
• Service announcements and updates
• Marketing and promotional messages
• Surveys, feedback requests, and research invitations
• Product recommendations and personalized offers
• Third-party partner promotions and sponsored content

31.2 SMS/Text Messaging Terms

By providing your mobile phone number, you consent to receive automated SMS text messages, which may be sent using an automatic telephone dialing system. Consent is not a condition of purchase, but opting out may limit Service functionality.

Message and data rates may apply. Message frequency varies. You are responsible for all carrier charges. We are not liable for delayed or undelivered messages. Carriers are not liable for delayed or undelivered messages.

31.3 Opt-Out Limitations

You may opt out of marketing communications by following unsubscribe instructions in messages. However, you cannot opt out of certain transactional, security, legal, or administrative messages necessary for Service operation. These essential communications include:

• Terms of Service changes or legal notifications
• Security alerts and breach notifications
• Billing statements and payment issues
• Account suspension or termination notices
• Responses to your support requests

Opt-out requests may take up to 10 business days to process. During this period, you may continue receiving messages.

31.4 Email Forwarding & Sharing

We may share your contact information with affiliates, partners, service providers, and third parties for marketing purposes. Your consent to communications extends to these third parties unless you explicitly opt out of sharing.

By enabling push notifications on your device, you consent to receive push notifications, alerts, and messages from us at any time, including during non-business hours. Push notifications may include:

• Product updates and new feature announcements
• Promotional offers, discounts, and special deals
• Personalized recommendations and suggestions
• Engagement prompts and re-engagement campaigns
• Social notifications and activity updates
• Time-sensitive alerts and urgent messages
• Third-party partner notifications and sponsored messages

Push notification frequency is at our discretion and may vary. We may send multiple notifications per day based on your activity, preferences, and engagement patterns. Our algorithms determine optimal notification timing and content.

You can disable push notifications through your device settings, but doing so may:

• Limit access to certain features or functionality
• Prevent you from receiving important security or account alerts
• Degrade the user experience or personalization
• Result in missed time-sensitive opportunities or updates

Disabling push notifications at the device level does not opt you out of other forms of communication (email, SMS, in-app messages). We collect data about your interaction with push notifications, including delivery status, open rates, and engagement metrics.

33.1 Tracking Technologies

We use cookies, web beacons, pixels, local storage, device fingerprinting, and other tracking technologies to collect information about your use of our Services. By using our Services, you consent to the use of these technologies. We deploy:

• First-party and third-party cookies (persistent and session)
• Tracking pixels and web beacons for analytics and advertising
• Local storage, IndexedDB, and other browser storage mechanisms
• Device fingerprinting and canvas fingerprinting
• Cross-device tracking and identity resolution
• Server-side tracking and log file analysis
• Heatmaps, session recording, and replay technologies

33.2 Third-Party Analytics

We integrate third-party analytics services (including but not limited to Google Analytics, Facebook Pixel, Mixpanel, Amplitude) that may collect data about your usage. These third parties have their own privacy policies and data practices over which we have no control. Third-party analytics providers may:

• Track your activity across multiple websites and services
• Create user profiles and behavioral segments
• Use data for their own advertising and analytics purposes
• Share data with other third parties
• Retain data for extended periods or indefinitely

33.3 Do Not Track Signals

We do not respond to or honor "Do Not Track" (DNT) signals from browsers. Enabling DNT in your browser will not prevent tracking on our Services.

33.4 Cross-Site and Cross-Device Tracking

We may track your activity across different websites, applications, and devices to build comprehensive user profiles. This includes matching your activity across logged-in and logged-out states, multiple browsers, and different devices you use.

34.1 Advertising on Our Services

Our Services may display advertisements, sponsored content, native advertising, and promotional materials from us or third-party advertisers. By using our Services, you consent to the display of advertisements. Advertisements may appear:

• Within content, between content, or overlaying content
• In emails, notifications, and other communications
• Before, during, or after video or audio content
• As pop-ups, interstitials, or full-page takeovers
• In search results or recommendation feeds
• As native ads designed to blend with organic content

34.2 Targeted Advertising

We and our advertising partners use your personal information, usage data, and behavioral data to deliver personalized, targeted advertisements. This includes using sensitive information such as location data, browsing history, purchase behavior, demographic data, and inferred interests. Targeted advertising may be based on:

• Your interactions with our Services and third-party websites
• Data purchased from data brokers or aggregated from other sources
• Predictive models and algorithmic profiling
• Cross-device and cross-platform tracking
• Lookalike modeling and audience expansion

34.3 Advertiser Content

WE ARE NOT RESPONSIBLE FOR THE CONTENT, ACCURACY, OR LEGALITY OF THIRD-PARTY ADVERTISEMENTS. Advertisements are provided by third parties, and we do not endorse, verify, or guarantee advertised products or services. Interactions with advertisements, including clicking, purchasing, or providing information to advertisers, are at your own risk.

34.4 Ad-Free Options

Some Services may offer paid, ad-free subscription tiers. However, even with ad-free subscriptions, we reserve the right to display certain promotional messages, service announcements, or partner offers. "Ad-free" refers solely to third-party display advertising and does not eliminate all promotional content.

34.5 Ad Blocking Prohibited

Use of ad-blocking software, browser extensions, or other tools that interfere with advertising delivery is prohibited and constitutes a violation of these Terms. We may detect ad-blocking software and restrict access to Services until ad blockers are disabled. Circumventing ad-blocking detection mechanisms is also prohibited.

35.1 Affiliate Participation

We may operate affiliate marketing and referral programs allowing participants to earn commissions or rewards for referring customers. Participation is subject to additional program-specific terms and conditions. We reserve the right to modify, suspend, or terminate affiliate programs at any time without notice.

Affiliate participants must:

• Comply with FTC disclosure requirements and advertising regulations
• Not use misleading, deceptive, or false advertising practices
• Not bid on our trademarked terms in paid search campaigns (unless authorized)
• Not use spam, unsolicited emails, or prohibited marketing methods
• Disclose affiliate relationships clearly and conspicuously
• Not create misleading domain names, websites, or brand confusion

35.2 Commission and Payment Terms

Commission rates, payment terms, and eligibility criteria are determined solely at our discretion and may change without notice. We may withhold, deny, or clawback commissions for fraudulent activity, policy violations, refunded transactions, or suspicious referrals. Commissions may be subject to:

• Minimum payout thresholds that must be met before payment
• Payment delays (30-90 days) to account for refunds or chargebacks
• Verification requirements and tax documentation (W-9, W-8BEN)
• Deductions for fees, taxes, or processing costs

35.3 Referral Rewards

Referral bonuses, credits, or rewards are promotional incentives that may be modified or discontinued at any time. Referral rewards have no cash value, are non-transferable, and expire according to program terms. We may disqualify referrals for fraud, abuse, or violations of program rules.

35.4 Termination of Affiliate Accounts

We may terminate affiliate accounts immediately for policy violations, fraud, inactivity, or any reason at our discretion. Upon termination, you forfeit all pending commissions and lose access to affiliate tracking and reporting. Termination decisions are final.

We may offer contests, sweepstakes, giveaways, promotions, or special offers (collectively, "Promotions") from time to time. Each Promotion is subject to specific Official Rules, which govern in the event of conflict with these Terms.

By participating in Promotions, you agree that:

• You meet all eligibility requirements (age, location, legal status)
• You will comply with all Official Rules and requirements
• Your entry and any submitted content become our property
• We may use your name, likeness, submission, and testimonials for promotional purposes without compensation
• Winners are selected solely at our discretion; decisions are final and binding
• Prizes have no cash value and cannot be transferred, substituted, or exchanged
• We may substitute prizes of equal or greater value at our discretion
• Winners are responsible for all taxes, fees, and expenses associated with prizes
• You release us from all liability related to Promotion participation or prize acceptance

WE RESERVE THE RIGHT TO MODIFY, SUSPEND, OR CANCEL PROMOTIONS AT ANY TIME WITHOUT NOTICE OR LIABILITY, including if fraud, technical failures, or unforeseen circumstances occur. We may disqualify entries or winners for rule violations, fraud, or suspicious activity.

Promotions may be void where prohibited by law. PROMOTIONS ARE PROVIDED "AS IS" WITHOUT WARRANTIES. WE ARE NOT LIABLE FOR FAILED DELIVERIES, LOST PRIZES, OR PRIZE DEFECTS. Disputes regarding Promotions shall be resolved through binding arbitration as specified in these Terms.

By entering, you grant us an irrevocable, worldwide, royalty-free license to use your submissions for any purpose. You waive moral rights and rights of publicity related to your Promotion submissions.

We welcome feedback, suggestions, ideas, comments, reviews, and other submissions ("Feedback") regarding our Services. However, by providing Feedback, you grant us an irrevocable, perpetual, worldwide, royalty-free, fully-paid, transferable, sublicensable license to use, implement, modify, commercialize, and exploit your Feedback for any purpose without attribution, compensation, or approval.

This means:

• We own all rights to any Feedback you provide, including intellectual property rights
• We may use your Feedback to develop products, features, or services
• We may commercialize or monetize ideas based on your Feedback without compensation
• You waive any claims of ownership, credit, or compensation for implemented Feedback
• We have no obligation to implement, acknowledge, or respond to Feedback
• Your Feedback is deemed non-confidential and non-proprietary

DO NOT SUBMIT FEEDBACK CONTAINING CONFIDENTIAL INFORMATION, TRADE SECRETS, OR PROPRIETARY INFORMATION YOU WISH TO PROTECT. By submitting Feedback, you represent and warrant that:

• You own or have the rights to all Feedback submitted
• Your Feedback does not infringe third-party intellectual property or other rights
• Your Feedback is not subject to confidentiality obligations to third parties
• You voluntarily provide Feedback without expectation of compensation

If you believe your Feedback has unique commercial value or contains patentable inventions, DO NOT SUBMIT IT THROUGH OUR SERVICES. Contact our legal department to discuss appropriate protections and compensation arrangements before disclosure.

We may publicly display, share, or republish your Feedback (including reviews, testimonials, and comments) for promotional, marketing, or any other business purposes without permission or compensation.

This section supplements Section 21 (API Usage & Developer Terms) with additional developer-specific requirements.

38.1 Application Review & Approval

All applications using our APIs must be submitted for review and approval. We may reject applications for any reason or no reason, and approval may be revoked at any time. Review criteria include but are not limited to:

• Compliance with developer policies and brand guidelines
• Security practices and data protection measures
• User experience quality and design standards
• Functionality, stability, and performance
• Absence of malware, deception, or prohibited content
• Business model and monetization practices

38.2 API Rate Limits & Quotas

API access is subject to rate limits, usage quotas, and throttling mechanisms. Exceeding rate limits may result in request rejection, temporary suspension, or permanent API access revocation. We may adjust limits at any time without notice. Premium API tiers with higher limits may be available for additional fees.

38.3 Data Storage & Caching

You may only cache or store API data for the minimum duration necessary for your application's functionality. Prohibited data practices include:

• Creating databases or archives of our data beyond permitted caching
• Sharing, selling, or redistributing API data to third parties
• Using API data for purposes other than your approved application
• Retaining data beyond user account deletion or API access termination

We may require immediate deletion of all cached data upon request or API access termination.

38.4 Attribution & Branding

Applications using our APIs must display appropriate attribution, branding, and "Powered by" notices as specified in our brand guidelines. You may not remove, obscure, or alter required attribution.

38.5 Security & Incident Reporting

Developers must implement industry-standard security practices and promptly report security incidents, data breaches, or vulnerabilities. Failure to report security incidents may result in API access termination and legal liability.

Our Services may integrate with, link to, or incorporate third-party services, applications, websites, plugins, APIs, or content ("Third-Party Services"). YOUR USE OF THIRD-PARTY SERVICES IS ENTIRELY AT YOUR OWN RISK.

We do not control, endorse, or assume responsibility for Third-Party Services. Third-Party Services are governed by their own terms of service, privacy policies, and practices. WE DISCLAIM ALL LIABILITY FOR:

• Content, accuracy, functionality, or availability of Third-Party Services
• Data collection, use, or sharing practices of third parties
• Security breaches, data leaks, or privacy violations by third parties
• Transactions, disputes, or issues arising from Third-Party Services
• Interruptions or discontinuation of Third-Party Services
• Compatibility issues or integration failures
• Malware, viruses, or malicious code from third parties

When you connect Third-Party Services to our Services, you grant us permission to access, use, and share your data with those third parties. Data sharing with third parties is governed by both our Privacy Policy and the third party's privacy policy.

We may discontinue support for Third-Party Services, remove integrations, or block third-party access at any time without notice or liability. Links to third-party websites do not imply endorsement. We recommend reviewing privacy policies and terms of all Third-Party Services before use.

You acknowledge that third parties may charge separate fees for their services, and we are not responsible for third-party billing, payments, or subscription management.

ENTERPRISE TECHNOLOGY GROUP DOES NOT PROVIDE INSURANCE COVERAGE FOR YOUR USE OF OUR SERVICES. You are solely responsible for obtaining appropriate insurance coverage for your business operations, including:

• Professional liability insurance (Errors & Omissions)
• Cyber liability and data breach insurance
• General commercial liability insurance
• Business interruption insurance
• Technology errors and omissions coverage

For enterprise contracts involving certain professional services, we may require you to maintain specified insurance coverage and name us as an additional insured. Proof of insurance may be required before service commencement.

WE MAKE NO REPRESENTATIONS ABOUT THE ADEQUACY OF OUR INSURANCE COVERAGE TO SATISFY CLAIMS ARISING FROM YOUR USE OF OUR SERVICES. Our insurance policies, if any, are maintained for our benefit and do not create rights for users or third parties.

You waive any claims against our insurance carriers and agree not to pursue subrogation rights against our insurers. Insurance coverage questions should not be interpreted as admissions of liability or modifications to the limitation of liability provisions in these Terms.

For certain Services, partnerships, or access levels, we may require background checks, identity verification, credit checks, or similar screening procedures. By requesting access to such Services, you consent to background screening and verification.

Background checks may include:

• Criminal history searches (felony and misdemeanor)
• Identity verification and fraud detection
• Professional license and certification verification
• Employment history and reference checks
• Education and credential verification
• Credit reports and financial history (where permitted by law)
• Sanctions screening and watchlist checks
• Social media and online reputation analysis

We may engage third-party consumer reporting agencies to conduct background checks in compliance with the Fair Credit Reporting Act (FCRA) and applicable laws. You will receive appropriate notices and disclosures as required by law before background checks are conducted.

We reserve the right to deny access, suspend accounts, or terminate Services based on background check results at our sole discretion. Adverse action notices will be provided as required by applicable law.

Background check information will be used solely for verification and risk assessment purposes. However, we may retain background check records for compliance, legal defense, and audit purposes indefinitely.

If background checks are not applicable to your use of our Services, this section does not apply. We will clearly indicate when background checks are required for specific Services or features.

42.1 Permitted Linking

You may link to our website's homepage or publicly accessible pages, provided that:

• Links are created in a fair, legal manner that does not damage our reputation
• Links do not suggest endorsement, sponsorship, or affiliation without authorization
• Links are not placed on websites containing illegal, offensive, or objectionable content
• You do not use our logos, trademarks, or branding without written permission

42.2 Prohibited Linking Practices

The following linking practices are strictly prohibited:

• Framing, inline linking, or displaying our content within your website or application
• Deep linking that bypasses our homepage or intended navigation
• Hotlinking to images, videos, or other media files hosted on our servers
• Using our content, data, or materials through scraping or automated extraction
• Creating confusion about the source or ownership of content
• Circumventing paywalls, access controls, or authentication mechanisms

42.3 Domain Name Restrictions

You may not register domain names that:

• Incorporate our trademarks, company name, or confusingly similar variations
• Create the impression of affiliation, endorsement, or authorization
• Engage in typosquatting, cybersquatting, or domain name abuse
• Use our brand for phishing, fraud, or deceptive purposes

We may pursue UDRP proceedings, legal action, or other remedies for infringing domain names. Registrants of infringing domains may be liable for damages, attorney fees, and domain transfer costs.

42.4 Link Removal Requests

We reserve the right to request removal of any link to our website at any time, for any reason. Upon receiving a link removal request, you must immediately remove all links to our Services. Failure to comply may result in legal action.

42.5 Outbound Links

Our Services may contain links to third-party websites. WE DO NOT CONTROL OR ENDORSE LINKED WEBSITES AND ARE NOT RESPONSIBLE FOR THEIR CONTENT, PRACTICES, OR AVAILABILITY. Accessing third-party websites is at your own risk.